Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use Visa Reclaim, we collect:

  • Personal Information: Name, email address, phone number
  • Case Information: Visa rejection documents, application details, supporting documents you share
  • Payment Information: Processed securely through Razorpay (we don't store card details)
  • Usage Data: How you interact with our website

2. How We Use Your Information

We use your information to:

  • Provide our visa recovery services
  • Communicate with you about your case
  • Process payments
  • Improve our services
  • Send service updates (you can opt out anytime)

3. Information Sharing

We do not sell your personal information. We only share data with:

  • Payment processors (Razorpay) to process transactions
  • Service providers who help us operate (hosting, analytics)
  • Legal authorities if required by law

4. Data Security

We take your privacy seriously:

  • All documents are stored securely with encryption
  • Access is limited to team members working on your case
  • We use HTTPS for all data transmission
  • We delete your documents 90 days after service completion (unless you request otherwise)

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

6. Cookies

We use minimal cookies for website functionality and analytics. We don't use tracking cookies for advertising.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or website notice.

9. Contact Us

For privacy-related questions or requests:

  • Email: hello@visareclaim.com
  • WhatsApp: +91-9XXXXXXXXX